WhatsApp Business comes with quite a features that are simply not present in the original WhatsApp, including the creation of a Business Profile, which will require users to fill in their ‘Business Description’, ‘Website’, ‘Address’ etc. WhatsApp vs WhatsApp Business: Key Featuresīefore we get to the key features of WhatsApp Business, lets get this one thing out of the way: the two apps will reportedly look and feel fairly similar in terms of their user interface if the leaked images are anything to go by, but one of the key areas of difference will be the logo that will reportedly feature a white ‘B’ inside the familiar green conversation bubble instead of the telephone receiver that we’re used to in the general app. While details are hard to come by at this stage, the former will likely be offered free-of-charge (at least initially) while the latter is expected to be a paid-for service. In fact, as can be seen from the image below, the company is apparently planning to launch not one but two different services as part of its foray into the enterprise sector, by separating its offerings for small businesses and large enterprises. Businesses that sign up to join the platform will be able to use the service to provide their customers with updates about timings, confirmations and other info.Īccording to latest reports, the WhatsApp will keep the consumer-centric original application separate from its upcoming business-related service that will reportedly be launched as an entirely different app called ‘WhatsApp Business’. As the name suggests, WhatsApp Business is aimed at businesses that may want to use the wildly-popular instant messaging app to connect with their clients. WhatsApp Business is a new feature that the Facebook-owned company has been testing for several weeks now, although, it’s availability has been restricted to a very few beta testers up until now.
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